App Support

Frequently asked questions

How do I get access?

Open the app and sign in with Apple, then complete your company profile. Atlas Laserworks approves accounts for verified business customers; you get access once approved.

How do I place an order?

Browse the catalog, add parts to your cart, enter your PO number, choose a payment method (Invoice Me or Credit Card), and submit. Track each line as it moves from Pending to Confirmed to Shipped.

How do I update my company or shipping details?

Tap Edit on your profile in the app. Updated details are used on future orders.

How is my data handled?

See our Privacy Policy. In short: your profile and orders are stored in Apple iCloud, we don’t sell your data, and the app has no third-party tracking.

How do I delete my account?

Email [email protected] and we’ll remove your account and associated data.